Privacy Policy

Privacy Policy

Last Updated: 9 November 2026

Kurti Solutions ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, request a quote, or use our construction and property renovation services.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Kurti Solutions is the Data Controller.

1. Contact Details

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Business Name: Kurti Solutions
Location: Heathway, Dagenham, Essex, United Kingdom
Telephone: 07491607860
Email: kurtisolutions@gmail.com

2. The Information We Collect

When you browse our website or contact us regarding a project, we may collect and process the following personal information:

Contact Information: Your name, email address, telephone number, and property address (for site visits and estimates).
Project Details: Information, measurements, architectural plans, or photos you share with us when requesting a quote for extensions, refurbishments, structural steels, groundworks, or underpinning.
Technical & Usage Data: Basic analytical data such as your IP address, browser type, and how you interact with our website (collected via essential cookies or standard website analytics).

3. How We Use Your Information

We only use your personal data when the law allows us to. Most commonly, we use your information to:

Respond to your enquiries and arrange site visits.
Prepare and send accurate project quotes and estimates.
Carry out contracted construction, structural, and renovation work at your property.
Communicate updates, schedules, and invoices regarding your project.
Comply with legal, tax, health and safety, and building control obligations.

4. Our Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your data:

Contractual Necessity: Processing is necessary to provide you with a quote or to fulfil a construction contract you have entered into with us.
Legitimate Interests: Responding to general customer enquiries and improving our website and services.
Legal Obligation: Keeping accurate financial and building records as required by UK law (such as HMRC regulations).

5. Sharing Your Information

We never sell, rent, or trade your personal information to third parties for marketing purposes. We may share relevant project details only when strictly necessary with trusted partners involved in completing your work, such as:

Structural engineers, architects, or building control inspectors.
Specialist subcontractors (e.g., certified electricians or Gas Safe engineers) working on your project.
Professional advisors such as our accountants or insurers, or regulatory authorities where legally required.

6. Data Security and Retention

We take appropriate technical and organisational measures to protect your personal details from unauthorised access, loss, or misuse.

We will only keep your personal information for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements (typically up to 6 years after project completion for tax and warranty purposes).

7. Cookies

Our website may use essential cookies to ensure the site functions properly and basic analytics cookies to understand visitor traffic. You can control or disable cookies at any time through your web browser settings.

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

Request access to the personal data we hold about you.
Request correction of any inaccurate or incomplete information.
Request erasure of your personal data where there is no legal reason for us to continue holding it.
Object to processing or ask us to restrict how we use your data.

To exercise any of these rights, please get in touch using the contact details in Section 1. You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.